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Privacy Policy

Your Privacy, Our Commitment.

1. Introduction

Fenix Steel SRL (“Company”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or interact with our services.

2. Information We Collect

We may collect the following types of information:

  • Personal Identification Information: Name, email address, phone number, company name, job title, and any other information you voluntarily provide via contact forms, email, or phone.

  • Technical Information: IP address, browser type, operating system, and browsing actions through cookies and analytics tools.

  • Order and Project Information: Details relevant to your project inquiries, orders, or requests for quotations.

3. How We Use Your Information

We use your information to:

  • Respond to your inquiries and provide requested information about our products and services.

  • Process and manage orders, quotations, and project communications.

  • Improve our website, services, and customer experience.

  • Comply with legal obligations.

We do not sell or rent your personal information to third parties.

4. Legal Basis for Processing

We process your personal data under the following legal bases:

  • Your consent.

  • Performance of a contract with you or your company.

  • Compliance with legal obligations.

  • Our legitimate interests in improving our products and services.

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

6. Cookies and Analytics

Our website uses cookies to enhance user experience and analyze website traffic. You can control cookie settings in your browser and choose to disable them, although this may affect website functionality.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, or misuse.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal data.

  • Object to or restrict the processing of your data.

  • Withdraw your consent at any time.

  • Request data portability.

To exercise these rights, please contact us using the details below.

9. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of these third-party sites.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page with an updated effective date.

Effective Date: [Insert Date]

11. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact:

 

Legal address:

via Francesco Crispi 26, 80121 Naples, Italy

Administration:

+39 081 761 32 35

Technical office:

+39 338 123 1813

Email Us

sales@fenixsteel.net

Email Us

trade@fenixsteel.net